Last updated: April 20, 2026

New Horizon Moving (“Company,” “we,” “us,” or “our”) owns and operates https://newhorizonmovingcompany.com (the “Website”) and provides moving and related services (the “Services”). By accessing or using the Website or our Services, you agree to the collection, use, and processing of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal contact information, including your full name, phone number , email address [email protected], and service address when you request a quote or contact us.
Moving-related details, such as pickup and delivery addresses, type and size of the move, preferred dates, inventory details, and any additional instructions you provide.
Technical and usage information, including your IP address, browser type, device information, pages visited, time spent on the Website, and referring URLs. This information is collected automatically through cookies, server logs, and similar technologies.
Communication records, including messages sent via our contact forms, emails sent to [email protected], and phone communications made through .

We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is necessary for us to deliver the Services.

2. How We Use Your Information

We may use the information we collect to:

Prepare quotes, confirm reservations, and provide our moving and related Services.
Respond to your inquiries, coordinate scheduling, and deliver customer support.
Process payments securely and help detect, investigate, or prevent fraud.
Operate, maintain, and improve the Website and our Services, including analyzing performance and user activity.
Comply with legal obligations and respond to lawful requests from government or regulatory authorities.

We may also send you service-related updates, appointment reminders, and occasional promotional communications. You may opt out of marketing messages at any time.

3. Legal Grounds for Processing

Where required by applicable law, we process your personal information based on one or more of the following legal grounds:

Your consent, such as when you submit a contact form or agree to receive marketing messages.
Performance of a contract, when the processing is necessary to provide the Services you requested.
Compliance with legal obligations.
Our legitimate business interests, including improving our Services and protecting against fraud, provided that these interests do not override your rights and freedoms.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and enhance your experience on the Website.
Analyze how visitors use https://newhorizonmovingcompany.com so we can improve functionality and performance.
Maintain the security of the Website and identify unauthorized or suspicious activity.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the Website.

We may share your information only in the following situations:

With trusted third-party service providers, such as payment processors, hosting providers, analytics vendors, and communication platforms, who assist us in operating our business and are required to protect your information.
With movers, subcontractors, or affiliated partners when necessary to perform the Services you requested.
When required by law, legal process, court order, or a competent governmental authority.
In connection with a merger, acquisition, sale of assets, or other business transfer in which your personal information may be included as part of the transaction.

We do not sell your personal information. If any disclosure is considered a “sale” or “sharing” under applicable privacy laws, we will honor your opt-out rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When the information is no longer required, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on where you live and the applicable data protection laws, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal exceptions.
Object to or request restriction of certain processing activities.
Withdraw consent for marketing communications or certain data processing activities.

To exercise any of these rights, please contact us using the details below. We may require identity verification before processing your request.

If you no longer wish to receive marketing emails, you can click the unsubscribe link in any email or contact us directly at [email protected].

9. Children’s Privacy

Our Website and Services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can take appropriate steps to remove it.

10. Links to Third-Party Websites

The Website may contain links to third-party websites that we do not own or control. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The revised version will be posted on https://newhorizonmovingcompany.com with an updated “Last updated” date. Your continued use of the Website after any changes take effect constitutes your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

By phone:
By email: [email protected]
Through the contact form on https://newhorizonmovingcompany.com

Privacy Policy